Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Effective Date: JAN 1st, 2024
Introduction
KOKUYA (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you visit our website (“Website”) or use our services.
Information We Collect:
We may collect the following information from you:
- Personal Information: This includes information that can identify you as an individual, such as your name, email address, postal address, phone number, and payment information. You may choose to provide this information when you create an account, place an order, subscribe to our newsletter, or contact us.
- Automatically Collected Information: When you visit our website, we automatically collect certain information about your device and browsing activity. This information may include your IP address, browser type, operating system, referring URL, pages visited on our website, and search terms used. We may also collect information about your interaction with our website, such as the links you click and the forms you submit.
- Cookies and Similar Technologies: We may use cookies and similar technologies, such as web beacons and pixel tags, to collect information about your browsing activity. Cookies are small files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our website.
Use of Information:
We may use your information for the following purposes:
- To process your orders and fulfill your requests.
- To provide customer service and support.
- To personalize your experience on our website.
- To send you marketing and promotional communications (if you have opted in).
- To analyze website traffic and user behavior.
- To improve our website and services.
- To comply with legal requirements and regulations.
Disclosure of Information:
We may disclose your information to the following third parties:
- Service providers who help us operate our website and services, such as payment processors and shipping companies.
- Government authorities, upon request, to comply with legal requirements or investigations.
We will not sell or rent your personal information to any third party for marketing purposes.
Data Retention:
We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law.
Your Rights:
You have certain rights regarding your personal information:
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- Right to Access: You have the right to access your personal information that we hold.
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- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure: You have the right to request that we delete your personal information.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
- Right to Object: You have the right to object to the processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us using the information provided below.
Security:
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee the security of your information.
Children’s Privacy:
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately.
Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for updates.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
This Privacy Policy is designed to comply with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR).
